Privacy Policy

At HLSP (Hotel Luxury Service Provider), we are committed to safeguarding the privacy of our clients, website visitors, and all individuals who engage with our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms, please refrain from using our services.

1. Information We Collect

HLSP collects several types of information to provide and improve our services:

Personal Information: When you register for our services, request a consultation, or contact us, we may collect personal information such as your name, email address, phone number, and company name.
Payment Information: If you make a purchase or payment through our website, we collect payment details, such as credit card information, which is processed securely through our payment gateway provider.
Usage Data: We collect information on how you access and use our website, including your IP address, browser type, pages visited, and the time and date of your visit. This helps us analyze website traffic and improve user experience.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor the activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

2. How We Use Your Information

HLSP uses the information we collect for various purposes, including:

Providing Services: To deliver the hotel and restaurant training services you have requested, including customer support and responding to your inquiries.
Improving Our Services: To analyze usage data and enhance the functionality, content, and overall user experience of our website.
Marketing and Communications: With your consent, to send promotional materials, newsletters, and updates about our services, special offers, and news relevant to the hospitality industry.
Compliance and Legal Obligations: To comply with legal requirements, enforce our terms and conditions, and protect the rights and safety of HLSP, our clients, and others.

3. Sharing Your Information

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may share your information with third parties in the following situations:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are obligated to maintain the confidentiality and security of your information.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that business transaction.

4. Data Security

HLSP takes data security seriously and implements reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we do our best to use commercially acceptable means to protect your data.

5. Your Rights

You have certain rights regarding your personal information, including:

Access and Update: You have the right to access and update the personal information we hold about you. You can request a copy of your personal information by contacting us directly.
Deletion: You have the right to request the deletion of your personal information, subject to certain legal and operational requirements.
Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time by following the unsubscribe link in any email we send or by contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites. HLSP is not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit through links on our site.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Physical Address]

By using HLSP’s website and services, you consent to the terms of this Privacy Policy. Thank you for trusting us with your personal information. We are dedicated to providing you with exceptional training services while ensuring your privacy is respected and protected.